Privacy Policy

Last updated: November 10, 2026

1. Overview

Jazzed ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to the Jazzed website, the Jazzed Leads platform, and related services (the "Services").

2. Information we collect

From consumers (buyers and sellers):

  • Contact details you submit on a form — name, email address, and phone number.
  • Details about your real estate interest — whether you're buying or selling, property type, location, timeline, and any message you provide.

From realtors:

  • Account information — name, email address, and password (stored securely).
  • Professional details you provide — brokerage name, license number, phone number, and service area.
  • Payment information, which is handled by our payment processor (Stripe). We do not store your full card number.

Automatically:

  • Device and usage data — IP address, browser type, pages visited, and similar technical information collected through cookies and similar technologies (see our Cookies Policy).

3. How we use information

We use the information we collect to:

  • Match consumers with a real estate professional and share their contact details with that professional.
  • Provide, maintain, and improve the Services.
  • Process subscription payments and manage your account.
  • Send account, billing, and service-related communications.
  • Respond to your questions and support requests.
  • Detect, prevent, and address fraud, abuse, and security issues.
  • Comply with legal obligations.

4. How we share information

When a consumer submits a request on Jazzed, we share their submitted contact details and stated interest with the matched realtor so the realtor can follow up about their request. By submitting a form, a consumer consents to this sharing.

We may also share information with:

  • Service providers who help us operate the Services (such as payment processing, hosting, and analytics), under terms that require them to protect the information.
  • Authorities or third parties when required by law, court order, or to protect our rights, safety, or property.

We do not sell your personal information to third parties for their own marketing purposes.

5. California privacy rights (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to:

  • Know the categories of personal information we collect and request access to or a copy of it.
  • Delete your personal information, subject to certain exceptions.
  • Correct inaccurate personal information we maintain about you.
  • Opt out of the "sale" or "sharing" of your personal information for cross-context behavioral advertising or other purposes.
  • Limit the use of sensitive personal information for certain purposes.
  • Not be discriminated against for exercising any of these rights.

Categories of personal information we collect:

  • Identifiers — name, email, phone number, IP address, and device/user agent.
  • Commercial information — records of products or services you requested, and transaction history (via our payment processor).
  • Professional information — for realtors, brokerage name, license number, and service area.
  • Internet activity — pages visited, browser type, and usage data via cookies and similar technologies.

We do not sell your personal information. We do not share it for cross-context behavioral advertising. When a consumer submits a lead, we share their submitted contact details with the matched realtor — this is a business-to-business transfer for the consumer's stated purpose, not a "sale" under the CCPA.

To exercise any of these rights, contact us at support@rejazzed.com. We will verify your identity before processing your request and respond within 45 days, as required by California law.

6. Your choices

You can update or correct your account information through your dashboard. You may unsubscribe from non-essential marketing emails using the link in each message. You can also disable cookies through your browser settings, though some features may not function properly without them.

7. Data retention

We keep personal information only as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Account and lead data may be retained after your subscription ends to the extent permitted or required by law.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children

The Services are not directed to anyone under 18, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us and we will delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post changes on this page with a revised "Last updated" date. We will notify you of material changes as required by law.

11. Contact

Questions about this Privacy Policy can be sent to support@rejazzed.com.